Pursuant to Articles 14, 15, and 16 of the Federal Law on the Protection of Personal Data Held by Private Parties, we hereby inform you that PRO SUR, which operates commercially under the name MAYAN CONNECTIONS, with its registered office at Avenida Tulum, Mza. 1, Lote 1, Local 22, SM 64, C.P. 77524, Cancún, Benito Juárez, Quintana Roo, between Av. Tulum and Calle 02., is responsible for collecting, using, storing, and protecting the personal data provided by users through this website and its WhatsApp customer service channel.

Your personal information will be used to address requests for information and quotes, identify the type of service requested, determine the appropriate vehicle according to the number of passengers, ascertain whether the transport of minors needs to be considered, communicate with the user, and follow up on the potential reservation or contracting of the transportation service.

For the aforementioned purposes, Mayan Connection may collect the following personal data: full name, telephone number, number of passengers, service of interest, information on whether traveling with children, and the trip details that the user voluntarily provides in the message field.

Mayan Connection does not request sensitive personal data through this form. Users are advised not to include medical or financial information, passwords, official documents, or other sensitive data within the message field.

Personal data may be shared only with personnel, operators, or providers involved in the attention, quoting, coordination, or provision of the transportation service. Mayan Connection will not sell, rent, or trade the personal information of its users.

Mayan Connection reserves the right to make modifications or updates to this Privacy Notice as a result of legislative changes, internal policies, new services, or modifications to its processes. Any updates may be consulted on this same website.